FAQ

  • How much alcohol will I need for my event?

    On average, figure about 1.5 drinks per person for the first hour, then 1 drink per person per hour for the remainder of the evening. However, time of year, time of day, weather conditions, serving sizes, and number of bars are all factors that need to be considered. We can help you with those details!

  • Do you offer signature drinks?

    Yes! We can make sure you have everything you need for your signature drinks. Our in-house staff can also help you develop a specialty cocktail for any occasion.

  • What liquors do I need for a full bar?

    The standard “full bar” will have whiskey/bourbon, vodka, rum, gin, tequila and scotch. Sometimes, items can be omitted depending on your guests. Let us know if you require a full bar and we’ll help you stock it!

  • Do you provide mixers, ice, or other non-alcohol items?

    We provide a wide range of mixers, soft drinks, juices, bottled water, tonic, club soda, ginger beer, along with other bar essentials such as lemons, limes, olives, cherries, and margarita salt. Unfortunately, we cannot provide ice.

  • Do you deliver?

    Yes! We provide free delivery on orders over $500 to Davidson county and surrounding areas. 

  • How far in advance should I place my order?

    The sooner, the better! We supply over 400 weddings and events a year, so we recommend placing your order at least 60 days in advance of your event to ensure a delivery time slot and product availability.

  • I changed my mind about something! Can I change my order?

    Of course! We will do our best to accommodate any changes requested up to 7 days before the event.

  • When is final payment due?

    We require a valid credit card at least 2 weeks before the event. We accept Visa, MasterCard, Discover, and American Express. All credit cards will be run the Tuesday before your event.

  • What is your return policy?

    We can accept returns on up to 20% of the total cash value of the order with the following exceptions

    Product that has been opened

    Product that has been damaged (including superficial damage to label/bottle)

    Wine that has been chilled (due to temperature fluctuations)

    Mixers (juices, sodas etc.)

    Beer

  • Can I return beer?

    Unfortunately, due to quality control issues related to temperature fluctuations and lifespan, we cannot accept returns on any beer of any kind.

  • How do I make a return?

    Returns can be made in store Monday-Saturday 9am - 12noon. Please call the store @ 615-646-1400 option 1 to schedule a return to ensure an events team member will be available to assist you. If you require your return to be collected by RED from your venue, please let us know in advance of the event and we will schedule a pick-up time. A delivery pick-up fee will be applied.

  • Can I get a price quote?

    Of course! Just fill out the form here and we’ll be in touch with an estimate based on your event needs.